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Client Success Manager, Legal at Intapp - ApplyBlast

Client Success Manager, Legal

Intapp

12 days ago

3.6 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Manager

0 applicants

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About this role

The Client Success Manager, Legal drives adoption and solution optimization for a tier of legal accounts, proactively guiding clients to maximize their investment in Intapp products. This role serves as a trusted advisor to client stakeholders and acts as the voice of the customer internally to product and account teams. The position focuses on building long-term partnerships by ensuring firms fully realize their platform's value and expand their usage.

Responsibilities

Monitor adoption data and usage trends to drive retention and value
Execute data-triggered success plays to drive adoption and retention at scale
Serve as a responsive point of contact for client inquiries and advise on product usage