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Client Success Manager at Force Therapeutics - ApplyBlast

Client Success Manager

Force Therapeutics

4 months ago

4.1 on Glassdoor

Remote

Contract

Executive

4 applicants

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About this role

Force Therapeutics is seeking an experienced Client Success Manager to drive success, retention, and growth for their portfolio of hospitals, health systems, and orthopedic specialty practices. The role involves managing day-to-day client relationships, coordinating with cross-functional teams, and proactively identifying expansion opportunities within the healthcare sector. Candidates will act as the voice of the client to deliver on business objectives while supporting the company's mission of extending remote therapeutic care.

Responsibilities

Manage day-to-day relationships for an assigned set of healthcare clients
Drive high levels of client retention and support new expansion opportunities
Conduct regular business reviews to monitor client relationship progress and success
Act as the internal voice of the client to advocate for their requests and feedback
Coordinate with cross-functional teams to ensure client satisfaction and issue resolution

Skills

Qualifications

2-4 years of experience in account management, customer success, or similar customer-facing roles within the healthcare sector2-4 years of experience in account management, customer success, or similar customer-facing roles within the healthcare sector

About Force Therapeutics

forcetherapeutics.com

Headquarters

New York, New York, United States

Company Size

11-50 employees

Founded

2010

View Profile

Force Therapeutics is a digital patient engagement platform that helps health systems, hospitals, and specialty providers extend in-person care across the care continuum. Its solution delivers personalized care pathways, guided home exercise and rehab programs, patient education, remote monitoring and PRO collection, plus analytics to streamline workflows and track outcomes. Built to integrate with clinical systems, the platform aims to improve patient experience, adherence, care coordination, and measurable clinical and operational results.