Senior Product Support Specialist

Force Therapeutics(13 days ago)

HybridFull TimeSenior$175,680 - $232,816 (estimated)Client Success & Strategy

About this role

Senior Product Support Specialist at Force Therapeutics serves as a primary technical and customer-facing member of the Client Success & Strategy organization, focused on enabling successful use of the Force platform by providers and patients. The role supports enterprise client relationships and contributes to the company’s delivery of remote therapeutic care technology.

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Required Skills

Customer Support
Troubleshooting
SaaS
Ticketing Systems
CRM
Reporting
Data Analysis
Training
Communication
Collaboration

About Force Therapeutics

forcetherapeutics.com

Force Therapeutics is a digital patient engagement platform that helps health systems, hospitals, and specialty providers extend in-person care across the care continuum. Its solution delivers personalized care pathways, guided home exercise and rehab programs, patient education, remote monitoring and PRO collection, plus analytics to streamline workflows and track outcomes. Built to integrate with clinical systems, the platform aims to improve patient experience, adherence, care coordination, and measurable clinical and operational results.