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Client Success Manager at LINQ - ApplyBlast

Client Success Manager

LINQ

3 months ago

3.4 on Glassdoor

Denver, Colorado

Hybrid

Full Time

Senior

1 applicant

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About this role

A Senior Client Success Manager at LINQ builds and maintains strategic relationships with K-12 school districts to drive product adoption, retention, and expansion. The role involves managing the full client lifecycle, from onboarding and training to renewals, upselling opportunities, and resolving escalations. As a trusted advisor, the manager collaborates cross-functionally with sales, product, and support teams to ensure client success and operational efficiency.

Responsibilities

Develop and maintain strong relationships with assigned K-12 district clients
Create and execute strategic account plans to drive retention and expansion
Own the end-to-end customer renewal and contract negotiation process
Identify and generate leads for upsell and cross-sell opportunities
Manage incident resolution and escalations to ensure client satisfaction

Skills

Qualifications

Bachelor's degree in Business Administration, Communications, or related field

About LINQ

linq.com

Headquarters

Wilmington, North Carolina, United States

Company Size

501-1000 employees

Founded

1989

View Profile

LINQ is an integrated K‑12 business software platform that helps school districts manage financial, administrative and nutrition operations. Its suite includes modules for accounting, payroll, purchasing, meal program management and district‑level reporting to support compliance and decision‑making. LINQ emphasizes integration and data visibility to streamline back‑office workflows, reduce manual work, and improve operational efficiency for administrators and food‑service teams. The company positions itself as a partner to districts, offering cloud‑enabled solutions and service tailored to K‑12 needs.