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Client Success Manager at Madhive - ApplyBlast

Client Success Manager

Madhive

27 days ago

3.3 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

Madhive is seeking a Client Success Manager to drive retention and growth for a book of business by serving as a trusted partner to media, agency, and brand clients. The role involves managing the customer journey from onboarding to renewal, optimizing campaign performance, and leading executive business reviews to ensure customer satisfaction and revenue goals are met. This position requires a data-savvy professional with strong communication skills to collaborate cross-functionally and advocate for a customer-first mindset.

Responsibilities

Drive retention and growth for assigned book of business
Monitor campaign performance and enable optimizations to meet KPIs
Lead Executive Business Reviews and resolve client escalations

Skills

Qualifications

Bachelor's Degree in Marketing, Advertising, Business or Stats

About Madhive

madhive.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2016

View Profile

Madhive is a technology company that specializes in providing advanced solutions for local advertising through precision targeting. Their platform supports media sellers in achieving measurable outcomes for various advertisers, ensuring optimal performance regardless of campaign size. With tools that facilitate planning, activation, measurement, and integration, Madhive empowers businesses to create efficient and effective advertising strategies.