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Client Success Manager at The Predictive Index - ApplyBlast

Client Success Manager

The Predictive Index

23 days ago

3.8 on Glassdoor

Westwood, Massachusetts, United States

Hybrid

Full Time

Medior

2 applicants

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About this role

The Client Success Manager serves as the PI expert for a portfolio of clients, building lasting relationships to manage and grow direct accounts while enabling customers to optimize their talent effectively. This role involves supporting the use of PI's software, including AI capabilities, coordinating training, and consulting on talent optimization strategies to achieve desired business outcomes. The position requires synthesizing client feedback, presenting data-driven insights to stakeholders, and collaborating with internal teams to advocate for customer needs.

Responsibilities

Manage client onboarding, implementation, and adoption of PI software solutions
Consult clients on talent optimization strategies and present data-driven insights
Identify expansion opportunities and collaborate on account renewals and growth

Skills

About The Predictive Index

predictiveindex.com

Headquarters

Westwood, Massachusetts, United States

Company Size

201-500 employees

Founded

1955

View Profile

The Predictive Index is a workforce assessment and talent optimization company that provides behavioral and cognitive assessments, along with software tools, to help organizations with hiring, team development, leadership, and employee engagement. Its platform is used by businesses to align people strategy with business objectives.