Client Success Manager

The Client Success Manager develops strong business-to-business relationships with a defined portfolio of clients by maintaining close contact, understanding their needs, and collaborating across departments to provide tailored solutions. This role serves as the first point of contact for landlords and property managers, handling inquiries related to billing, products, and scheduling while ensuring timely resolution and proactive communication. The position focuses on driving account growth, improving client satisfaction, and acting as a client advocate within the organization.