Metergy Solutions
The Workforce Management Analyst will own the workforce management function across customer service operations in Canada and the U.S., developing forecasts, staffing plans, and schedules to align with business requirements. The role involves managing intraday operations, analyzing workforce performance, and producing comprehensive reporting packages to support leadership decisions. This position requires leveraging Genesys Workforce Management tools to improve forecasting accuracy and operational performance while partnering with service leadership on hiring and training initiatives.
Metergy Solutions is a North American submetering provider with over 20 years of turnkey experience delivering metering programs for residential and commercial buildings. They handle all project phases—design, sales, engineering, installation, commissioning, call-centre support and utility billing—under one roof for both retrofits and new construction. Their integrated services and customer-facing tools help property owners accurately allocate utility costs, simplify billing, and streamline resident support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Metergy Solutions.
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