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Client Success Manager at Sourcepass - ApplyBlast

Client Success Manager

Sourcepass

7 days ago

3.6 on Glassdoor

Melville, New York, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Client Success Manager drives long-term client satisfaction, retention, and strategic partnership growth for Sourcepass's key customer accounts. This role serves as the primary advocate and relationship owner for assigned clients by coordinating service delivery, onboarding initiatives, escalations, and strategic technology discussions. The position focuses on building trusted relationships, managing client health, and supporting account growth through proactive engagement and cross-functional collaboration.

Responsibilities

Drive long-term client satisfaction and retention for key customer accounts
Lead onboarding activities and coordinate service delivery for new clients
Manage client escalations and identify strategic growth opportunities

Skills

About Sourcepass

sourcepass.careers

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2021

View Profile

Sourcepass is an IT services company that provides managed IT, cybersecurity, cloud, and networking solutions to businesses. It helps organizations modernize infrastructure, secure their systems, and support end users through managed services, consulting, and technical operations. The company operates in the managed services provider (MSP) and information technology services industry.