Pivotal Health
The Client Success Pod Lead will own and operate a dedicated client success pod, leading a team of Customer Success Managers while managing a defined portfolio of strategic healthcare accounts. This player/coach role involves handling escalations, driving retention and expansion, and translating customer feedback into actionable insights across product, operations, and sales.
Pivotal Health delivers full-service Independent Dispute Resolution (IDR) technology to help providers recover fair reimbursement with less administrative burden.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pivotal Health.
68% above the average for this role