Bright!Tax
The Lead Client Success Manager at Bright!Tax oversees a pod of four to five Client Success Managers while maintaining a personal portfolio of clients to lead by example. This player-coach role bridges frontline client care and functional leadership, focusing on team development, client retention, and resolving complex situations. Reporting to the Director of Client Success, the individual ensures high standards of service across the distributed team.
Bright!Tax is a US expat tax services firm that helps Americans living abroad prepare and file their U.S. tax returns. The company emphasizes kindness, ease, and expertise, offering complimentary kick‑off calls, flat‑fee pricing, and responsive support for clients anywhere in the world. Positioned as a leading global expat tax provider, Bright!Tax combines remote service and experienced tax professionals to guide clients through compliance and filing with confidence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bright!Tax.
50% below the average for this role