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Client Success Specialist at Metergy Solutions - ApplyBlast

Client Success Specialist

Metergy Solutions

1 month ago

3.0 on Glassdoor

New York, New York, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Client Success Specialist maintains strong ongoing relationships with clients by quickly and thoughtfully responding to inquiries, requests, and tasks. This role supports building owners and property managers while collaborating with internal teams to resolve issues and enhance program delivery. The position offers opportunities for growth into Client Success Management or similar roles.

Responsibilities

Maintain strong ongoing relationships with clients by responding to inquiries and requests
Perform first level screening and resolution of client queries and escalate when necessary
Analyze and audit data while resolving typical inquiries using technical or non-technical resources

Skills

About Metergy Solutions

metergysolutions.com

Headquarters

Markham, Ontario, Canada

Company Size

51-200 employees

Founded

2005

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Metergy Solutions is a North American submetering provider with over 20 years of turnkey experience delivering metering programs for residential and commercial buildings. They handle all project phases—design, sales, engineering, installation, commissioning, call-centre support and utility billing—under one roof for both retrofits and new construction. Their integrated services and customer-facing tools help property owners accurately allocate utility costs, simplify billing, and streamline resident support.