nttdata
The Client Success Specialist at NTT DATA serves as the primary post-sale point of contact for multiple small-to-medium scale contracts, driving client adoption, expansion, and renewal activities. This role focuses on nurturing client relationships, acting as a trusted advisor to help clients realize value from NTT DATA's offerings, and resolving escalations to ensure high customer satisfaction. The position requires aligning client business strategies with company solutions to minimize churn and achieve revenue targets through up-sell and cross-sell opportunities.
Headquarters
Toyosu Toyosusentabiru, Tokio, Japan
Company Size
10001+ employees
Founded
1967
NTT DATA is a global IT services and consulting firm that helps clients transform through consulting, industry solutions, business process services, IT modernization, and managed services. It delivers sector-specific offerings across industries such as automotive, banking and financial services, healthcare, life sciences, manufacturing, utilities, retail, and the public sector. Services span digital transformation, cloud and infrastructure, data and AI, application development, and outsourcing to support end-to-end modernization and operations. Headquartered in Tokyo and part of the NTT Group, NTT DATA combines global scale with local industry expertise to serve large enterprises and governments worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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nttdata didn’t post a salary, so this is our estimate from similar listings.
35% below the average for this role