Layercake
LayerCake is seeking a Client Support Analyst II to provide intermediate technical support for clients, primarily through phone and ticketing systems with occasional onsite assignments. The role involves monitoring incoming requests, resolving escalations, and ensuring service levels and customer satisfaction are met. This position requires strong technical proficiency in areas such as Active Directory, virtualization, and Microsoft environments.
Headquarters
Sydney, New South Wales, Australia
Layercake are respected digital specialists, who know what works and fearlessly embrace a standard of excellence that sets the bar high for the industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Layercake.
Layercake didn’t post a salary, so this is our estimate from similar listings.