Path Forward IT
The Support Engineer II provides intermediate technical support primarily via phone and ticketing system, with occasional onsite assignments. The role focuses on monitoring ticket queues, maintaining service level agreements, and resolving escalations from the Level I team. This position requires strong technical proficiency in areas such as Active Directory, virtualization, networking, and Microsoft environments to ensure effective IT service delivery.
Path Forward delivers healthcare IT services that improve uptime, security, and compliance—trusted by 16K+ providers nationwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Path Forward IT.
Path Forward IT didn’t post a salary, so this is our estimate from similar listings.