Client Support Manager

GoodLeap(8 days ago)

Roseville, CAOnsiteFull TimeMedior$57,600.96 - $57,600.96Customer Support

About this role

The Client Support Manager at GoodLeap works closely with installers to ensure an excellent customer experience by utilizing data to identify improvements, managing pipelines, and conducting audits. The role emphasizes collaboration, data analysis, and maintaining high standards to support the company's mission of making sustainable financing accessible. This position plays a vital role in fostering trust and efficiency within the company's platform and customer relationships.

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Required Skills

Customer Service
Data Analysis
Project Management
Excel
Communication
Financing
Solar
Mortgage
Troubleshooting
Audit

About GoodLeap

goodleap.com

GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.

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