Client Support Manager - Home Improvement

GoodLeap(8 days ago)

HybridFull TimeMedior$57,600.4 - $57,600.4Customer Support

About this role

The Client Support Manager, Home Improvement at GoodLeap is responsible for enhancing customer experience by leveraging data insights, managing client relationships, and ensuring satisfactory project execution. They serve as a key contact for clients and installers, addressing escalated issues, analyzing trends, and improving communication and service delivery.

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Required Skills

Customer Service
Data Analysis
CRM
Project Management
Communication
Problem Solving
Relationship Building
Energy Efficiency
Trend Analysis
Client Management

About GoodLeap

goodleap.com

GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.

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