Client Support - Representative I
Clinical Careers Page(1 month ago)
About this role
A fully remote Client Support Representative role within Aetna Commercial at CVS Health focused on escalated pharmacy inquiries and supporting members' pharmacy healthcare experience. The position centers on delivering exceptional client service and ensuring timely, accurate resolution of member escalations while operating in a fast-paced team environment.
Required Skills
- Client Support
- Escalation Management
- Prior Authorization
- Pharmacy
- Claims Research
- Salesforce
- Communication
- Problem Solving
- Time Management
Qualifications
- Bachelor's Degree (Desired)
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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