CVS Health
The Client Support Representative I at CVS Health delivers high-quality service to members by resolving inquiries regarding pharmacy benefits, claims, and eligibility via phone, email, or chat. This entry-level role involves documenting interactions accurately, escalating complex cases, and collaborating with supervisors to ensure seamless service delivery while identifying opportunities for process improvement.
Headquarters
Woonsocket, Rhode Island, United States
Company Size
10001+ employees
Founded
1963
CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CVS Health.
10% below the average for this role
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