Sanlam Zambia
The Client Support Specialist provides comprehensive support to the Client Relations Manager, handling day-to-day tasks and managing high-impact service and complaint cases. This role serves as the primary point of contact for escalated client needs, ensuring positive customer interactions during the collections process and supporting Ombudsman investigations. The specialist identifies recurring issues to contribute to process improvements and customer journey enhancements.
Established in November 2002, Sanlam Life Insurance Zambia is the leading life insurance company in Zambia, formerly known as African Life Assurance Zambia. The company offers a broad range of financial solutions including personal insurance, investments, retirement planning, employee benefits, health services, and corporate and commercial insurance. Sanlam Zambia strives to meet clients' needs through first-class underwriting, risk advisory services, and efficient claims settlement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sanlam Zambia.
Sanlam Zambia didn’t post a salary, so this is our estimate from similar listings.