Zelis
As a Chat Support Specialist at Zelis, you will serve as a primary point of contact for clients, delivering exceptional support through chat and email channels. The role involves troubleshooting issues, resolving client inquiries, researching account concerns, and ensuring a positive customer experience in a fast-paced environment. Success requires strong communication skills, problem-solving abilities, and the capacity to collaborate with crossfunctional teams to provide timely and accurate solutions.
Headquarters
Boston, Massachusetts, United States
Company Size
1001-5000 employees
Founded
2016
Zelis is a healthcare financial technology company that provides a connected platform for payers, providers, and healthcare consumers. Their solutions span network optimization, claims management, price transparency, payments, and member engagement communications. Zelis serves more than 770 payers and thousands of providers nationwide, helping reduce costs and administrative burden across the healthcare financial system.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zelis.
21% below the average for this role
Jan 14, 2026