ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
iQmetrix
The Client Support Specialist serves as the primary point of contact for clients and partners, managing the front end of the support experience by triaging cases, resolving issues at first contact, and escalating complex problems to Technical Support. This full-time contract role involves handling live chat, troubleshooting technical issues using AI-assisted tools, and maintaining clear communication with retail staff to ensure business continuity. The position requires collaboration with various internal teams to improve support processes and documentation while participating in an on-call rotation for after-hours coverage.
Headquarters
Vancouver, British Columbia, Canada
Company Size
201-500 employees
Founded
1999
iQmetrix is a retail technology company that provides software and services for wireless carriers, device manufacturers, and telecom retailers. Its platform includes point-of-sale, inventory, billing, and omnichannel retail solutions that help businesses manage operations and improve customer experiences. The company operates in the retail technology and telecommunications software industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iQmetrix.