iQmetrix
The Client Support Specialist serves as the primary point of contact for clients and partners seeking assistance with iQmetrix's software suite, including RQ, RQmobile, and the iQ Platform. This role involves managing the support queue, triaging cases, resolving issues at first contact, and escalating complex problems to technical teams. The position requires strong communication skills, proficiency with AI tools, and the ability to work collaboratively in a fast-paced environment.
Headquarters
Vancouver, British Columbia, Canada
Company Size
201-500 employees
Founded
1999
iQmetrix is a retail technology company that provides software and services for wireless carriers, device manufacturers, and telecom retailers. Its platform includes point-of-sale, inventory, billing, and omnichannel retail solutions that help businesses manage operations and improve customer experiences. The company operates in the retail technology and telecommunications software industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iQmetrix.