Talkspace
The Client Support Supervisor leads and develops a team of client support representatives, ensuring their success and performance from onboarding through their entire tenure at Talkspace. This role involves conducting performance reviews, managing CRM ticket queues, and driving departmental optimization to achieve outlined success metrics. The position requires a strong leader passionate about delivering quality mental healthcare and enhancing the customer experience.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2011
Talkspace is an online therapy platform that connects people in the U.S. with licensed therapists and psychiatric providers through video, voice, live chat and unlimited messaging. It offers individual, teen, and couples therapy plus specialty programs (LGBTQIA+, veterans), along with psychiatric evaluation and medication management; services can be paid out‑of‑pocket or billed to insurance, with plans starting around $69/week. Built for convenience and affordability, Talkspace serves over one million users and treats a wide range of mental‑health needs including anxiety, depression, PTSD, ADHD and relationship or parenting issues.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Talkspace.