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Client Onboarding Specialist at SpotOn - ApplyBlast

Client Onboarding Specialist

SpotOn

1 month ago

3.5 on Glassdoor

Mexico City, Mexico City, Mexico

Onsite

Full Time

Medior

0 applicants

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About this role

The Client Onboarding Specialist ensures a seamless and strategic Point of Sale (POS) implementation experience for enterprise and mid-market restaurant clients. Serving as a trusted advisor, the role involves managing the entire onboarding journey from initial engagement to successful activation, including system configuration, integration, and optimization. Success is measured by key performance indicators such as time-to-install, activation rates, and overall client satisfaction scores.

Responsibilities

Lead onboarding consultations and align expectations with key decision-makers
Manage POS implementation timelines, deliverables, and client expectations
Coordinate with internal teams to resolve roadblocks and ensure smooth transitions

Skills

About SpotOn

spoton.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2017

View Profile

SpotOn provides point-of-sale systems, payment processing, and business software tailored for restaurants and small businesses. Their platform combines intuitive POS hardware and cloud software with payments, analytics, marketing, and loyalty features to help merchants run operations and grow revenue. SpotOn emphasizes 24/7/365 customer support and integrated solutions that replace piecemeal vendors. Businesses choose SpotOn for industry-focused tools, streamlined payments, and data-driven insights.