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© All Rights Reserved. ApplyBlast.com
Switch
The Client Support Technician serves as the primary point of contact for customer and internal support requests, triaging issues and coordinating with internal teams to ensure timely resolution in a 24/7 mission-critical environment. This role involves maintaining clear communication, accurately documenting actions and timelines, and managing alarm-driven events while escalating issues as needed. The position requires strong organizational skills and the ability to remain calm and service-focused in a fast-paced setting.
Switch is a healthcare staffing platform that connects medical facilities with nurses. Facilities can post shifts quickly and easily to solve their staffing challenges, while nurses can browse and pick shifts at their preferred facilities to build a work-life balance that suits them. Switch aims to redefine healthcare staffing with an intuitive platform and world-class support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Switch.
Switch didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role