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Client Technical Support at Fiserv - ApplyBlast

Client Technical Support

Fiserv

2 months ago

3.0 on Glassdoor

Milwaukee, Wisconsin, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Client Technical Support role at Fiserv involves resolving complex application and configuration issues for Premier clients, handling production support cases, and ensuring clear communication throughout the resolution process. The position requires collaboration with internal teams, documentation of root cause analysis, and prioritizing cases based on client impact and urgency.

Responsibilities

Resolve complex application and configuration issues for Premier clients
Document troubleshooting steps, resolutions, and root cause findings
Prioritize case volume and manage client communication

Skills

Qualifications

Bachelor's degree in Information Technology, Computer Science, Business, or related field

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

View Profile

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.