Clinical Call Center Representative (On-Call) Dallas, TX
Fortrea(4 months ago)
About this role
Call Center Representatives recruit and engage volunteer participants for Phase 1 healthy volunteer studies at Fortrea’s clinical research unit. The role supports study enrollment by handling public inquiries and coordinating screening appointments. Initial training is on-site in Dallas for four weeks, with full-time, part-time, and on-call schedules available.
Required Skills
- Call Handling
- Appointment Scheduling
- Data Entry
- Phone Screening
- Communication Skills
- Computer Skills
- Medical Terminology
- Customer Service
- Bilingual Spanish
Qualifications
- HS Diploma or Equivalent
About Fortrea
fortrea.comFortrea, a leading CRO, advancing clinical trials through patient-focused clinical solutions that accelerate clinical development, drive trial success, and bring innovative therapies to those who need them most.
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