Clinical Support Expert, Fixed (French)

The Clinical Support Expert (French) at Dandy is responsible for delivering high-level technical expertise and customer service to dental professionals, addressing complex clinical inquiries and escalated case issues through various communication channels. This role involves serving as a subject matter expert, conducting quality assurance reviews, training new hires, and leading cross-functional projects to enhance clinical processes. The position requires a background in digital dental design and proficiency in managing high-stakes clinical support scenarios while ensuring adherence to quality standards and service level agreements.