Clinical Support Expert, Fixed (UK)

Dandy

4 months ago

3.5 on Glassdoor

Remote

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Clinical Support Expert at Dandy in the UK is responsible for providing high-level clinical support and technical expertise to dental professionals, ensuring the resolution of complex clinical inquiries and driving quality improvements. This role involves managing escalated support tickets, performing quality assurance reviews, training new hires as a subject matter expert, and acting as a liaison between clinicians and the lab. The position requires extensive experience in digital dental labs and strong communication skills for engaging with doctors across various platforms.

Skills

About Dandy

meetdandy.com

Dandy is a fully digital dental laboratory that streamlines the dental practice experience by integrating cutting-edge technology to improve patient care. The company offers a comprehensive range of services, including free intraoral scanners, advanced manufacturing for dental restorations, and real-time clinical support, enabling dentists to efficiently manage their lab work from scan to delivery. With features like rapid turnaround times and innovative products such as 2-appointment dentures and implosion solutions, Dandy empowers practices of all sizes to enhance operational efficiency and patient outcomes.