Guest Services Representative II
Living Spaces Furniture(28 days ago)
About this role
The Guest Services Representative II provides back-office, outbound support for customer inquiries related to warranties and custom orders, acting as a subject matter expert and point of contact for escalated guest issues. The role supports internal partners, communicates status and trends to leadership, and helps maintain the company culture and service standards.
Required Skills
- Customer Service
- Problem Solving
- Account Research
- Escalation Management
- Coaching
- Communication
- Note Taking
- Microsoft Excel
- Microsoft Outlook
- CRM
Qualifications
- High School Diploma or GED
- 3 Years Call Center Experience
About Living Spaces Furniture
livingspaces.comShop home furniture in a variety of styles and designs for every budget. Enjoy free shipping with your order!
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