Clinical Support Trainer & CX Expert, Removables (FR)
Dandy(28 days ago)
About this role
The Clinical Support Trainer & CX Expert in Removables at Dandy is responsible for driving clinical adoption and customer excellence during market launches. This hybrid role involves delivering targeted training and coaching to dental clinicians, resolving complex clinical issues, and facilitating the adoption of digital workflows. The trainer serves as a local clinical authority, ensuring best practices in scanning and case quality while collaborating with cross-functional teams to improve processes. This position requires significant travel for in-practice training and support.
Required Skills
- Clinical Training
- Customer Experience
- Digital Workflows
- Onboarding
- Coaching
- Troubleshooting
- Communication Skills
- Problem-Solving
- Organizational Skills
- Relationship Building
+10 more
About Dandy
meetdandy.comDandy is a fully digital dental laboratory that streamlines the dental practice experience by integrating cutting-edge technology to improve patient care. The company offers a comprehensive range of services, including free intraoral scanners, advanced manufacturing for dental restorations, and real-time clinical support, enabling dentists to efficiently manage their lab work from scan to delivery. With features like rapid turnaround times and innovative products such as 2-appointment dentures and implosion solutions, Dandy empowers practices of all sizes to enhance operational efficiency and patient outcomes.