BlueCat

CX Operations Coordinator

BlueCat(8 days ago)

Toronto, CanadaOnsiteFull TimeMedior$51,800 - $59,200Customer Success
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About this role

The CX Operations Coordinator at BlueCat supports the Customer Success organization by improving operational processes, onboarding, and enablement to increase efficiency and alignment. The role works across teams to ensure consistent workflows and adoption of systems while promoting continuous improvement and team cohesion.

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Required Skills

  • Process Improvement
  • Process Mapping
  • Documentation
  • Onboarding
  • Enablement
  • Training
  • Program Management
  • Cross-Functional Collaboration
  • Change Management
  • Communication
BlueCat

About BlueCat

bluecatnetworks.com

BlueCat Networks delivers intelligent NetOps solutions that unify core DNS, DHCP and IPAM (DDI) infrastructure with observability, analytics and built‑in security. Their platform provides API‑driven automation and visibility across on‑prem, cloud and hybrid environments to accelerate network modernization and reduce operational risk. BlueCat serves enterprise network, security and cloud teams, helping them simplify IP address management, speed provisioning, and improve threat detection and incident response.

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