Clinic/Practice Assistant, Pediatrics

Performs routine administrative and clerical duties relating to a clinical service or physician practice office. Makes patient appointments and maintain appointment records. Greet and assist patients. Answer telephones, assist callers with routine inquiries, and schedule appointments. File materials in patient folders, and print appointment schedules. Process patient billing forms and scan documents to patient medical record/LMR. Call for patient medical records and laboratory test results. Open and distribute mail or faxes. Type forms, records, schedules, memos, etc., as directed. May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy. May monitor patients in waiting room and responds to any needs for information. Assists in patient flow processes.