iSupport Worldwide
The Cloud Operational Engineer (L3) serves as the senior technical authority and final escalation point for the Cloud Operations team, responsible for resolving complex incidents and managing identity, access, and platform operations across a multi-client estate. This hands-on role focuses on operational response, root cause analysis, and maintaining standards rather than project-based implementations or infrastructure builds. The position requires expertise in Microsoft 365, Entra ID, Azure, and Intune, along with strong automation and service management skills.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iSupport Worldwide.