iSupport Worldwide
The Helpdesk Specialist serves as the primary point of contact for customers requiring technical assistance with instruments, software, and service requests. This role focuses on resolving support cases efficiently, coordinating with internal teams for escalations, and ensuring customers maximize the value of products and self-service tools. The position emphasizes delivering exceptional customer service and maintaining high standards of professionalism in every interaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iSupport Worldwide.
iSupport Worldwide didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role