rightworks
The Cloud Service Technician provides frontline support to customers by managing service tickets, troubleshooting technical issues, and maintaining an active presence in assigned support queues. This remote role requires an intermediate understanding of cloud technologies, networking, and application support to deliver a customer-first experience. The position involves collaborating with team members, contributing to knowledge base articles, and escalating complex issues as needed.
Headquarters
Nashua, New Hampshire, United States
Company Size
501-1000 employees
Founded
2002
Rightworks provides cloud hosting solutions designed specifically for accounting professionals. The platform emphasizes scalable cloud infrastructure with enhanced security features tailored to accountants, helping protect sensitive financial data. By focusing on the needs of accounting firms, Rightworks enables secure remote access, compliance, and reliable performance for finance workloads. In short, Rightworks positions itself as cloud hosting for the accounting industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for rightworks.