Cloud Site Reliability Engineer

NICE(1 month ago)

HybridFull TimeSenior$113,580 - $152,782 (estimated)Engineering

About this role

NiCE Public Safety is expanding its Site Reliability Engineering team to provide 24/7 automation, support, and maintenance of production applications. The role focuses on improving reliability through automation, tooling, telemetry, and data, while providing technical leadership across Cloud Operations and Support teams. The position supports live cloud services and involves developing monitoring, observability, and CI/CD infrastructure for production systems.

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Required Skills

Site Reliability
Root Cause
Automation
Technical Leadership
Monitoring
Observability
Bicep
CI/CD
Azure DevOps
Databases

+11 more

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.