Cloud Support Engineer
DigitalOcean
About this role
DigitalOcean is hiring a Cloud Support Engineer for its Managed Kubernetes offering to provide world-class technical support and improve the customer experience. The role involves troubleshooting technical issues customers encounter on the platform, contributing to internal and external documentation, and partnering cross-functionally with product and engineering teams. The position is based in Hyderabad and emphasizes customer advocacy, continuous learning, and delivering exceptional support.
Skills
About DigitalOcean
digitalocean.comDigitalOcean is a cloud infrastructure provider that delivers simple, scalable cloud solutions tailored for developers, startups, and small-to-medium businesses. It offers core services such as virtual servers (Droplets), managed Kubernetes, managed databases, object and block storage, networking (VPC, load balancers), and a programmable API and marketplace. DigitalOcean is known for a clean, developer-friendly UI, predictable and affordable pricing, extensive documentation and tutorials, and a global footprint that makes deploying and scaling apps straightforward.
Recent company news
MarketBeatDigitalOcean (NYSE:DOCN) Stock Price Up 7.3% - Time to Buy?
22 hours ago
Timothy SykesDigitalOcean Shines as AI Infrastructure Boasts Major Gains
17 hours ago
BitgetDigitalOcean's 7.79% Earnings-Driven Surge Hits 469th Volume Rank Amid Volatile Profitability
1 day ago
AOL.comGlenview Capital Management Opens New $96 Million Position in DigitalOcean
5 days ago
Seeking AlphaDigitalOcean: AI Acceleration Creates A Durable Rally To Bank On (NYSE:DOCN)
2 weeks ago
About DigitalOcean
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for DigitalOcean.
Salary
$75k – $100k
per year