Cloud Support Engineer
DigitalOcean(1 month ago)
About this role
DigitalOcean is hiring a Cloud Support Engineer for its Managed Kubernetes offering to provide world-class technical support and improve the customer experience. The role involves troubleshooting technical issues customers encounter on the platform, contributing to internal and external documentation, and partnering cross-functionally with product and engineering teams. The position is based in Hyderabad and emphasizes customer advocacy, continuous learning, and delivering exceptional support.
Required Skills
- Kubernetes
- Docker
- Kubectl
- Containers
- Troubleshooting
- Documentation
- Community Support
- Customer Advocacy
- Collaboration
- Databases
+1 more
About DigitalOcean
digitalocean.comDigitalOcean is a cloud infrastructure provider that delivers simple, scalable cloud solutions tailored for developers, startups, and small-to-medium businesses. It offers core services such as virtual servers (Droplets), managed Kubernetes, managed databases, object and block storage, networking (VPC, load balancers), and a programmable API and marketplace. DigitalOcean is known for a clean, developer-friendly UI, predictable and affordable pricing, extensive documentation and tutorials, and a global footprint that makes deploying and scaling apps straightforward.
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