Support Engineer
Kinsta
About this role
Kinsta is seeking a Support Engineer to deliver world-class technical support to its customers via live chat. The role involves troubleshooting issues, researching solutions, and providing accurate feedback to enhance customer satisfaction.
Skills
About Kinsta
kinsta.comIndustry
Technology
Kinsta is a managed WordPress hosting provider that focuses on enterprise-grade speed, security, scalability, and 24/7 expert support. Built on a high-performance cloud stack (Google Cloud Platform), it offers features like automated backups, staging sites, global CDN, performance monitoring, and developer-friendly tools to simplify deployments and scaling. Frequently rated highly on G2, Kinsta serves agencies, businesses, and enterprises that need reliable, performance‑optimized WordPress infrastructure. Founded in 2013, the company operates a remote global team centered on performance and customer support.
Recent company news
Business WireKinsta Awarded #1 Web Hosting Provider in G2’s 2026 Best Software Awards
3 weeks ago
Search Engine JournalKinsta Managed WordPress Host Won’t Charge For Bot Traffic
Nov 4, 2025
Business WireKinsta Launches Bandwidth-Based Pricing to Give Website Owners and Developers More Hosting Control
Nov 3, 2025
Themeisle15 Best Web Hosting Services Compared: Real Data for 2025
Oct 27, 2025
Business WireKinsta Names Jon Penland New CEO and Matt Reid as CMO
Sep 9, 2025
About Kinsta
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Kinsta.
Salary
$95k – $127k
per year