Cloud Support Engineer

Netskope(1 day ago)

IndiaOnsiteFull TimeSenior$119,388 - $161,502 (estimated)Customer Support

About this role

A Senior Support Engineer at Netskope serves as the primary point of contact for large enterprise customers, managing support and escalation cases for top-tier IT administrators. The role focuses on troubleshooting cloud and network security technologies, coordinating with engineering and cross-functional teams, and producing technical documentation for the support portal.

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Required Skills

TCP/IP
Proxies
Firewalls
SSL/IPSec
VPN
SSO
DLP
Encryption
Linux
Windows

+10 more

Qualifications

Bachelors Degree
Masters Degree

About Netskope

netskope.com

Netskope is a cloud-native security company that helps organizations secure cloud services, web traffic, and private applications while protecting data and AI workloads across users, devices, and locations. Its platform provides unified visibility and control with SASE and SSE capabilities — including CASB, DLP, SWG, ZTNA, cloud firewall, threat protection, and API-based controls — to stop data loss and advanced threats in real time. Enterprises use Netskope to simplify security operations, enforce zero-trust access, and optimize application performance and compliance as they adopt cloud and AI services.