COACH MEJORA CONTINUA
Santander(4 years ago)
About this role
A Continuous Improvement Coach supports operational excellence by developing frontline staff and supervisors, focusing on improving performance and retention in a contact-center environment. The role partners with operational leaders to track employee progress and apply performance insights to guide development and mobility decisions.
Required Skills
- Training Delivery
- Onboarding
- Employee Retention
- Performance Reporting
- Coaching
- Counselling
- Mobility Planning
Qualifications
- Other Studies
About Santander
santander.comSantander is a global banking group headquartered in Spain that provides retail, corporate and investment banking, payments, asset management and insurance across Europe, Latin America and other markets. Its stated purpose is to help people and businesses prosper, guided by the values Simple, Personal and Fair, and it serves customers through a mix of branch networks and digital channels. Companies and consumers choose Santander for its broad product set, international footprint and focus on digital innovation and sustainable finance.
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