Iron Mountain
Iron Mountain seeks a Customer Success Specialist to support enterprise accounts in the post-sales lifecycle, driving retention and product utilization through onboarding, training, and performance tracking. This role requires managing renewals, facilitating up-selling efforts, and ensuring customer satisfaction within the Global Business Services team. The position is based in Colombia with a hybrid work model and focuses on maintaining strong relationships with global clients.
Headquarters
Boston, Massachusetts, United States
Company Size
10001+ employees
Founded
1951
No matter what your information management needs are, we’ve got you covered. Staffed with trained and vetted professionals, our Iron Mountain team is on a mission to help you protect, unlock, and extend the value of your work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Iron Mountain.
Iron Mountain didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role
Member Success Manager
Salt Strong
Client Success Specialist
Home | TaskBuddie
Customer Success Executive
55310 Iron Mountain do Brasil Limitada
Customer Success Consultant (Italian speaking)
Clarivate
Member Success Manager: Subscription Retention & Growth
Sportsman
Customer Success Manager, Enterprise, DACH
Notion