Customer Success Manager, Enterprise, DACH

Notion(27 days ago)

HybridFull TimeManager$145,329 - $188,913 (estimated)Customer Success

About this role

The Customer Success Manager for Enterprise, DACH at Notion is responsible for driving user adoption, retention, and expansion of Notion's product among enterprises. This role entails serving as a trusted advisor to customers, conducting training and onboarding sessions, and developing action plans to maximize product utilization. Additionally, the manager collaborates with Sales to facilitate renewals and identify growth opportunities, while also contributing to the foundational development of the Customer Success team and providing insights for product improvement.

View Original Listing

Required Skills

Customer Success
Onboarding
Adoption
Utilization
Growth
Training
Collaboration
Relationship Building
Problem Solving
Insights Gathering

+10 more

Qualifications

Fluent German speaker
5+ years experience of Customer Success at a fast growing software company

About Notion

www.notion.com

Notion is an innovative productivity platform designed as an AI workspace that enhances team collaboration and performance. It enables users to create custom agents that assist in automating tasks, organizing information, and streamlining workflows. With features like AI meeting notes and powerful search capabilities, Notion serves as a centralized hub for teams to manage various projects and improve efficiency. Its versatility makes it a preferred choice for businesses aiming to enhance their operational workflows and productivity.