Collections Account Analyst
Howard University(2 months ago)
HybridFull TimeJunior$63,000 - $70,000Student Accounts
Apply NowAbout this role
The Collections Counselor at Howard University provides frontline financial support to students with past-due balances, offering clear, accurate, and compassionate guidance to help them regain good financial standing. The role involves communicating account status and payment options, coordinating with campus partners, and ensuring counseling aligns with university policies and federal regulations.
Required Skills
- Empathy
- Communication
- Customer Service
- Accounts Receivable
- Collections
- Payment Plans
- Account Review
- Documentation
- Compliance
- ERP
+1 more
Qualifications
- Bachelor's Degree
About Howard University
howard.eduWelcome to the home of excellence in truth and service. Founded in 1867, Howard University is a private, historically Black research institution.
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