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Collections Specialist at Lightspeed Commerce - ApplyBlast

Collections Specialist

Lightspeed Commerce

18 days ago

Remote

Full Time

Medior

0 applicants

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About this role

The Collections Specialist will be part of the Finance team, holding a customer-facing role primarily responsible for contacting customers with overdue account balances. The position involves proactively managing delinquent accounts through outbound calls and emails, driving timely resolution of past-due balances, and maintaining good account standing. This role requires strong communication skills, familiarity with accounting practices, and the ability to remain friendly, calm, and authoritative while resolving payment issues.

Responsibilities

Manage and follow up on delinquent portfolio accounts through outbound calls and emails
Drive timely resolution of past-due balances through active customer engagement
Generate and review reports to identify and prioritize overdue accounts for action

Skills

About Lightspeed Commerce

lightspeedhq.com

Headquarters

Montreal, Quebec, Canada

Company Size

1001-5000 employees

Founded

2005

View Profile

Lightspeed is a cloud-native POS and payments platform that helps retailers, restaurants and other hospitality businesses run omnichannel commerce by combining point-of-sale software, e‑commerce, inventory and customer management, payments processing, analytics and integrated hardware. Founded in Montreal, it serves merchants globally with an ecosystem of developer APIs, an app marketplace, payments and financing services to support single- and multi‑location operations. Small and medium businesses choose Lightspeed for its unified platform that simplifies operations, inventory and reporting while enabling seamless in‑store and online selling.