Collections Account Analyst
Howard University(3 days ago)
About this role
The Collections Counselor at Howard University supports students with past-due balances by providing clear guidance, explaining payment options, and assisting in resolving financial issues. The role involves proactive outreach, collaboration with campus partners, and ensuring communication aligns with policies and regulations.
Required Skills
- Customer Service
- Financial Counseling
- Account Management
- Communication
- Payment Plans
- Account Reconciliation
- Problem Solving
- Data Analysis
- FERPA
About Howard University
howard.eduWelcome to the home of excellence in truth and service. Founded in 1867, Howard University is a private, historically Black research institution.
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