Bilingual Collections Specialist

GoodLeap

2 months ago

3.2 on Glassdoor

Mexico City, Mexico

Onsite

Full Time

Junior

0 applicants

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About this role

The Collections Specialist at GoodLeap is responsible for engaging with borrowers who have delinquent accounts and helping them resolve past due balances. Based in Mexico City, this role supports GoodLeap’s sustainable solutions financing business by managing overdue loan accounts and documenting all customer interactions and payments. The position contributes to maintaining loan portfolio health while supporting borrowers with appropriate payment solutions.

Skills

About GoodLeap

goodleap.com

GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.