Collections Advisor

NATIONAL(1 month ago)

HybridFull TimeJunior$65,805 - $87,914 (estimated)Customer Service

About this role

A Collections Advisor at Capita works within the customer operations team supporting an energy-sector client in Ireland. The role focuses on managing customer accounts related to arrears while representing Capita Poland from the Łódź location on a full-time, fixed-term basis. The position is offered with extensive initial training and operates on a hybrid schedule.

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Required Skills

Customer Service
Collections
Empathy
Communication
Telephone
Computer Literacy
Rapport Building
Time Management
Coaching

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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