Collections Agent - no evenings/weekends!

NATIONAL(2 months ago)

Preston, United KingdomOnsiteFull TimeJunior$30,054 - $30,054Collections

About this role

A Collections Advisor working with a blue-chip financial services client, engaging with customers who are experiencing financial difficulty and providing guidance and practical solutions. This is a permanent, full-time role based in Preston focused on achieving fair outcomes while representing the client in customer interactions.

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Required Skills

Collections
Call Handling
Customer Service
Empathy
Financial Calculations
Email Correspondence
Systems Navigation
Compliance
Decision Making
Numeracy

+1 more

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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